Diversions: Wednesday, June 16 • 1pm – 4pm

D1. Campus/Library Tour

This will be a tour of the Brockport campus including Drake Memorial Library.

D2. Main Street Exploration — Depart 1pm, meet outside the NE entrance of Drake Library, corner of Lot W.

This will be a walking tour of downtown Brockport.

D3. Canal Lift Bridge Tour — Depart 1pm, meet outside the NE entrance of Drake Library, corner of Lot W.

This diversion will include a walk along the canal path in Brockport as well as an demonstration of the lift bridge in town.

PRECONFERENCES: Wednesday, June 16 • 1pm – 4pm

P1. Creating an EPIC* Social Marketing Strategy 1pm – 4pm Drake Rm. 30

Tracy Paradis and Justina Elmore (SUNY Geneseo)

Make the most of Social Networking for marketing your library by creating an Encompassing Plan for Information Communication (EPIC).  Join us on an adventure in developing communications that incorporate different audiences, content, and means for broadcasting your message using various social media technologies. We will share SUNY Geneseo’s plan and lead a group activity for getting your plan in motion.

P2. One SUNY Collection Pilot Project 1pm – 3:30pm    Drake Rm. 224 (SC)

Deborah Curry (SUNY Oswego) Pam Peters (Delhi), Jennifer Smathers (Brockport), & Karen Senglaup (University at Buffalo)

This group is expanding their talk into a roundtable discussion to allow for a more interactive pre-conference format.

Does the thought of shared budgets for purchase-on-demand acquisitions have you thinking “I’m sorry SUNY, I’m afraid I can’t do that.”?  Come meet the librarians who aren’t afraid to try.  Panelists will answer all your questions about the SUNYONE Collection Pilot Project.  We’ll share the entire evolution of the pilot project, from its formation via volunteer libraries committing anywhere from $500 to $10,000 to how we managed to hold productive meetings during New York’s winter.  We are spending a shared $43,000 on patron-driven requests that are not currently held by any SUNY library, for the benefit of all our patrons.

P3. Serials SIG Plus 1pm – 4pm Drake Rm. 44A

Susan Perry & Kim Myers (Brockport), Rosanne Humes (Nassau), Marianne Muha (Buffalo State), Krista Gruber (Suffolk), Ellen Bahr (Alfred University) & Sara Davenport (Cayuga)

Calling all serials, electronic resources, resource sharing/ILL and systems librarians and library assistants! Come hear what projects and challenges are being tackled in the world of continuing resources. Panelists will present their activities, and invite group comment and discussion. Additional discussion topics will be gathered and distributed beforehand, based on input from registrants. Long-term goal is to establish an active working group. Be part of the panel, or the gallery… All input is welcome!

Preconference 4 will consist of 2 60-minute sessions with a 15-minute break in between covering Personnel Management Issues

P4a. Personnel Management: an Odyssey 1pm – 2pm Drake Rm. 234 (M)

Kathryn Johns-Masten (Oswego)

Managing staff with a variety of work styles and personalities requires a manager to provide different levels of interaction and support. Similar to a teacher, a manager must employ various methods to teach staff including hand-on, lecture and one-on-one sessions.  Key areas covered in this presentation include effective communication skills, establishing clear expectations for staff, offering consistent feedback, and involving staff in decision making. Managers will benefit from this review of these essential principles and practices.

P4b. Empowering the Reluctant New Library Manager 2:15pm – 3:15pm Drake Rm. 234 (M)

Kenneth Schlesinger (Lehman College/CUNY)

This session is designed for library personnel recently promoted to management and administrative positions who don’t feel prepared or equipped for undertaking these new responsibilities. The session also – in a humorous and entertaining style – advocates major Do’s and Don’ts for the new manager – illustrated with specific case studies and “in the trenches” observations. Much of this session involves the presenter’s philosophy of library management that has been developed over a decade in the profession.  The primary objectives are to build leadership and vision, unite and empower staff, and work towards success in the complex and challenging environment of the 21st century library.

P5. Web Usability: A Long but Worthy Journey 1pm – 4pm Drake Rm. 44

Yu-Hui Chen & Carol Anne Germain (University at Albany)

Since a library’s Web page is the virtual gateway to its Web-based resources and services, it is essential that libraries engage in usability initiatives to ensure that users are having positive and productive experiences with the site.  Usability testing is a worthwhile endeavor but can seem overwhelming, however it is doable and rewarding. Strategies of usability testing vary and include think-aloud protocol, card sorting, and using screen capturing software, such as Camtasia, to facilitate in-depth analysis of a user session at a later date.  This interactive workshop will highlight the basics of usability testing, strategies for conducting usability testing and other methods for learning about user behavior. Through session exercises, attendees will have an opportunity to develop and articulate usability initiatives for their respective institutions.

Pre-Conference Session 6 will consist of 2 60-minute sessions with a 15-minute break in between covering Electronic Resources.

P6a. Lights, Camera, Library Skills: Film Clips for Information Literacy Instruction 1pm – 2pm Drake Kiefer Rm.

Elin O’Hara-Gonya (Plattsburgh)

Looking for a new method to introduce information literacy concepts to students?  Discover how you can use film clips to promote meaningful classroom discussion about library skills. This presentation will highlight movie scenes successfully used in the classroom to initiate discussion about information literacy topics including plagiarism, reference books, database structure, primary sources, and choice of search terms.   This session will also provide accompanying questions successfully used to lead lively classroom discussions after viewing the clips.  Sample movie clips will be played during the session.

P6b. Why ? & The Mysterians’ “96 Tears” Has Everything To Do With Electronic Information Resources

John Cosgrove (Skidmore College) 2:15pm – 3:15pm Drake Kiefer Rm.

In Spring of 2010, I structured my one-credit, half-semester information literacy course, Electronic Information Resources, around one-hit wonder ? & The Mysterians and their 1966 garage rock hit “96 Tears.” The band and song were connected to (almost) every major topic of the course.  I’ll discuss what worked and what didn’t, and gently suggest that its a good idea to keep the class fun for your students–and yourself.

SESSION I: Thursday, June 17 • 10:15-11:45am

Session A will consist of 2 40-minute sessions with a 10-minute break in between covering Faculty Outreach Strategies                                    Rm. 100

A1. Faculty Outreach: Strategies, Challenges, Tools and Tips

Bonnie Swoger, Kate Pitcher (Geneseo) & Morgan Gwenwald (New Paltz)

The rapid pace of technological change can leave faculty struggling to understand the role of the library in a digital environment.  Librarians can easily lose touch with the ways that faculty are creating and accessing scholarship.  This session will be useful for librarians who are new to faculty outreach, as well as experienced librarians looking for new tools and strategies to help them communicate with faculty.  Join us for a discussion of effective strategies to reach out to, and communicate with, faculty on campus.  We will explore questions like:  How can new technological tools assist librarians in sharing information with faculty?  How can we use technology to encourage faculty to share information with us? And: How to invite yourself to a department meeting?

A2. Adventures Beyond the Library: Faculty Learning Communities and Librarians

Jennifer Little, Lori Lampert, Pam O’Sullivan & Logan Rath (Brockport)

During the past two years Brockport librarians participated in campus-wide faculty learning communities (FLCs) with faculty from across the disciplines.  These experiences provided a chance for librarians to work on job-specific projects, but perhaps more significantly, a way to network with faculty and learn about campus research interests and initiatives.  The FLCs on which the librarians participated included these topics: dialogue on diversity, research as a teaching tool, online blended learning, and quantitative research in the social and behavioral sciences.  This panel presentation will provide a brief overview of each of the FLC’s as well as the goals that were realized, both professionally and personally, as a result of participation.  Practical “library” projects that were accomplished will be presented as well, e.g. articles, LibGuides, library displays, etc.

B. Collective Tagging: Attitudes and Applications in Contemporary Knowledge Management                                                                                          Rm. 105

Joshua M. Avery, Barbara Speck & Dima Kassab (University at Albany)

The social classification of information is becoming increasingly ubiquitous in the existent knowledge economy.  Despite its growing popularity, however, collaborative indexing has been relatively slow to make inroads into information organizations, especially in an academic context.  This presentation deals with collective tagging (i.e. folksonomic practice) and its potential to both democratize information and change the nature of museum, archival and library catalogs.  The presentation will also address the ways in which information professionals are reacting to these changes and explore both the promise and peril that social indexing offers contemporary knowledge management.

C. Are the Kids All Right?? Addressing Uncivil Behavior in Academic Libraries: A  Community College Perspective                                    Rm. 101

Michael V. Daly (Fulton-Montgomery) & Tom Trinchera (Dutchess)

Community colleges have recently seen an unprecedented increase in enrollment. More students want more computers, more databases, more resources, more couches, and more study rooms – more everything. Yet libraries are faced with providing more with the same or less resources as they have offered in the past.  More students unfortunately can also mean more behavioral problems – ranging from the trivial occasional loud voices to serious offenses such as physical altercations. Without the necessary funds to overhaul completely the existing physical space to accommodate the “more,” this presentation looks at how two community colleges, Dutchess and Fulton-Montgomery, directly addressed this growing dilemma.  Participants will go through the process of readily identifying the problem(s) at hand and the steps taken to emerge with a solution.  Although the two took slightly different approaches, their efforts to listen proactively to the needs of their students, engage with campus constituents and use the existing layouts of their respective spaces ultimately created a new atmosphere in their libraries.

D. Let’s Get Together: Collaboration Between High School and College Libraries Rm. 102

Thomas Ottaviano, Barbara Clarke (Geneseo), Marie D’onofrio (Livonia CSD), Anne Rehor (Bishop Kearney HS)

As a college librarian, have you ever felt that perhaps there was something missing from your students’ background in research skills?  Or maybe you are a high school librarian or teacher who wishes that you knew what skills will be most beneficial to your students when they leave you.  A successful 28-year collaboration between SUNY Geneseo and high school libraries in the Genesee Valley BOCES School Library System might be a model for those who are looking to bridge the gap.  This panel will provide specific ideas on how to implement a similar program. Topics of discussion will include, but are not limited to; the successful history of the SUNY Geneseo/GV BOCES partnership, challenges of high school/college interaction, and marks of developing a successful collaboration.

Session E will consist of 2 40-minute sessions with a 10-minute break in between focusing on Information Literacy.                                    Rm. 104

E1. The Library’s Role in Fostering Information Management Competencies

Angelique Jenks-Brown & Alesia McManus (Binghamton University)

The SUNY general education requirements call for the infusion of information management competencies in all general education courses.   The Binghamton University Libraries have partnered with the University’s Office of Institutional Research and Assessment to offer annual workshops with the goal of helping instructors to incorporate information competencies into their syllabi.  In the workshops, we describe information management as it relates to the general education requirements; present common assumptions of students and instructors about doing library research; offer ideas on ways instructors can improve course assignments; and highlight library resources that can be incorporated into course assignments.   To gather information for the workshops, we conducted several surveys over a three-year period to learn about student research practices.   In this presentation, we will discuss the survey results and how they have been used to create the workshop content.

E2. Information Literacy Across the Curriculum: Where To Begin

Devin Mckay & Sheila Beck (Queensborough Community College, CUNY

During the Spring 2010 semester, we will be assessing how four class assignments from different disciplines (Nursing, English, Criminal Justice and Music) can be improved by adding a critical thinking skills component. The classroom teacher will introduce the concept in the classroom and librarians will reinforce the ideas by coming to the classroom as the assignments are introduced.  Part of our lesson will be identifying why and when we need information followed by looking at the value and differences of potential resources for information. We will evaluate the success of the program through an assessment of student competencies using scenarios adopted from California State University in addition to obtaining faculty reactions through periodic meetings.

LUNCH AND KEYNOTE: Thursday, June 17 • 12:00 – 2:30pm                                    New York Room, Cooper

Annual Business Meeting Logan Rath, President

The annual meeting will coincide with lunch. Award recipients will be announced, and the incoming officers will be presented.

Keynote: Field Work with Homo Academius: Using Anthropological Methods to Better Understand Your User Populations

Suzanne Bell (University of Rochester)

A light hearted and very visual discussion of the techniques being used at the University of Rochester to design everything from web pages to services to physical spaces, to make them more truly aligned to our users’ wants and needs. Although some case studies and outcomes will be discussed, focus will be on techniques that can be used by you to understand your users.

Suzanne Bell has been the librarian for Economics and Data at the University of Rochester since 1998, and the “Projects Coordinator” for the University’s institutional repository, UR Research, since 2003. Previous positions have included Computer Science Librarian at the Rochester Institute of Technology and at Carnegie Mellon University, and Internet Education Specialist/Webmaster at the University of Rochester Medical Center. She is the author of The Librarian’s Guide to Online Searching, a widely used library school textbook, and teaches a fully online course for the University of Wisconsin-Milwaukee. In her life outside of work, she has been known to “sing choruses in public” with the Off-Monroe Players, Rochester’s Gilbert & Sullivan Company.

SESSION II: Thursday, June 17 • 2:30 – 3:15pm

F. Digital Reading on the College Campus: Research and Practice Rm. 105

Wendy Fritz & Joe Rivers (Brockport Bookstore)

This session will provide attendees with an overview of college students’ dispositions about digital reading.  This session will summarize recent studies that explore students’ preferences for traditional reading versus digital reading.  An overview of digital media will be presented, whereby the pros and cons of E-readers (hand-held and laptops), will be discussed. Special attention will be paid to digital textbooks.  A demonstration will accompany the discussion, and lap-tops and nooks™ will be available for hands-on learning.

G. The X (Layer) Factor Rm. 101

Dennis Reed, Jr., Marianne Muha (Buffalo State), Michael Curtis (Broome)

E. H. Butler Library houses an ongoing, donated collection of books called the “Cecilia Bard Multicultural Library for Peace.” This session will show how a systems librarian, a cataloger, a Web designer, and OLIS support staff collaborated to create an intuitive and attractive Web interface to the collection which updates automatically as new items are cataloged.  Attendees will get an overview of the basic PHP and X-Server tools powering the interface, and will receive guidance on initiating similar solutions for their own special collections.  Check it out online at

H. If not a Librarian, then a . . . ? Using Librarian Superpowers for the Good of Campus Projects                                                                        Rm. 102

Kim Hoffman (Geneseo)

If the library is at the heart of campus, does that place the librarian at the center of learning? Not always, but the RYSAG (Rochester Young Scholars Academy at Geneseo) summer camp, an exploratory theme-based two-week residential and scholastic camp for middle-schoolers, has offered one librarian the opportunity to showcase knowledge, skills and interests that bridge daily library work to a unique project connecting multiple disciplines and levels of schooling.  Highlighting the various librarian skills that extend beyond the Library – organization and coordination, managing technology in practical and meaningful ways, developing students’ critical thinking and information literacy skills, and building relationships while making connections between various subject areas – participants of this presentation will be encouraged to brainstorm their own unique talents and share their academic involvement that takes them out of the Library.

I. Building Dynamic Resource Guides with Google Docs Rm. 104

Emily Hart & Rebecca Kindon (Upstate)

Tired of updating content heavy resource guides and static web pages? Are you looking to create custom guides from almost anywhere, on the fly? Find out how the Upstate Health Sciences Library has transformed their approach to creating resource guides.  In Google Docs librarians have access to shared spreadsheets that include lists of the library’s electronic resources. By assigning subjects to specific resources in the spreadsheets, dynamic lists of resources can be generated and displayed on the library’s website. Talk with a member of the reference department and the library’s web team to find out more.

J. Critical Thinking and the One-Shot Library Instruction Session: The Challenge of 45 Minutes                                                                         Rm. 100

Jonathan Cope (College of Staten Island, CUNY)

This presentation will explore several methods that embed critical thinking and information literacy skills within the one-shot library instruction session.  First, a conceptual framework that utilizes Michelle Holschuh Simmons’s concept of librarians as “discourse mediators” will be developed. Secondly, several instructional methods and exercises that acknowledge that students are in the process of being introduced to an academic discourse community that may differ substantially from their own will be discussed.  The presentation will then conclude with a discussion of how the goals and outcomes of the one-shot library instruction session can be assessed and situated within the framework of an institution’s broader information literacy program.

SESSION III: Thursday, June 17 • 3:30pm – 4:15pm

K. Pursuing Better Search Experience: Lessons Learned from Beta-Testing EBSCO Discovery Service                                                      Rm. 101

Win Shih, Vivien E. Zazzau (Albany)

In fall 2009, University at Albany Libraries joined other 30 plus academic libraries in working with EBSCO to develop its new discovery product: EBSCO Discovery Service (EDS)  We extract the complete library catalog, about 2 million MARC records, and loaded them into our EDS profileas well as a complete set of our electronic resource holding records from our Serials Solutions Knowledge Base.  The administration tool also allows us to develop search widgets that can be placed at library’s website.  During this presentation we will share our experience in configuring and testing, as well as report our content analysis and usability results.  Furthermore, we will talk about the issues and staff resources required to support this service.

L:  IR+: the Future of Institutional Repositories? Rm. 102

Suzanne Bell (Rochester)

IR Plus is a new, open source platform for institutional repositories developed at the University of Rochester. Based on several years of user research, IR Plus was written to support faculty and grad students in the creation phases of their research, especially collaboration and version tracking, rather than just being a receptacle for finished work. Users of the system can showcase and provide access to their work in a number of ways through Researcher Pages, which are easy to create and maintain.  IR+ also automatically generates a Contributor page for every author in the system, which works with a name authority function to gather all the work by the same individual into one list. The system tracks the number of times each item is downloaded, providing quantifiable evidence of use. For system administrators, IR+ makes adding metadata types and performing other system functions easy and obvious. This presentation will briefly discuss the research that went into the design of IR+, followed by a detailed live tour of its features and functions.

M. Oh Users, Where Art Thou? Rm. 100

Daniel Newton & Keith Compeau (SUNY Potsdam)

Student: “In four years this is the coolest thing the college has done.”  In this session we will detail our Odyssey using inexpensive and creative outreach methods to engage students and increase library usage at a time when libraries are experiencing tight budgets.  We will look at the ways we’ve built relationships, enhanced user experience based on their feedback, and how we have implemented radical trust in our library.

N. Blending the Library into the Campus Course Management System Rm. 104

Marianne Foley (Buffalo State College)

This session will discuss the “library nugget” that was added to the Buffalo State College ANGEL course management system. The nugget features direct access to the library catalog and several popular databases from within ANGEL.  Links to subject guides and research services are also provided. The nugget was produced as a collaboration between reference librarians and ANGEL support staff.  The results? User feedback has been completely positive and campus database usage has soared.

O. Librarian as Educator: Stepping Out from Behind the Desk Rm. 105

Michelle Costello (SUNY Geneseo), Alison Bersani (U. of Rochester), Julia DeWaters (Churchville Elementary), Kimberley Harris (Bryant & Stratton)

In Rochester, a small seed of an idea was planted with the hope of expanding beyond previous conference sessions and one-day workshops focused on effective librarian teaching.  The award of a local grant helped LILAC, the Library Instruction Leadership Academy, bloom into a semester-long experience for 13 selected applicants.  Following a brief history of this innovative grant-based academy, three LILAC students, each teaching in different library settings (elementary, online and a university engineering program), will discuss their pedagogical challenges pre-LILAC, lessons learned through the academy and where they are now, in terms of teaching philosophy and practice.  After speaking specifically about their personal experiences, LILAC students will open the discussion with an activity designed for audience participation.

COMMITTEE MEETINGS: Thursday, June 18 • 4:30pm – 5:15pm                                                Edwards Hall

Working Group for Information Literacy – Rm. 101 • Membership Development – Rm. 102  • Technology Users Group – Rm. 105

POSTER SESSIONS:  Thursday, June 18 • 5:45pm – 6:45pm                                                            Edwards Hall

Wine and refreshments will be served in Edwards Hall during poster session viewing.  Electronic Posters will be in Room 100B.

SESSION IV: Friday, June 18 • 8:30 – 9:45am

P. Middle States:  Why Me? Rm. 105

Stephan J. Macaluso, Susan Kraat, Edward Springer & Valerie Mittenberg (New Paltz )

Librarians play an important role in the decennial Middle States accreditation process employing traditional and “out of the box” research techniques to gather information about their institutions, and write and edit portions of the campus Self Study Report.  Librarians are called upon to contribute insights into a variety of extralibrary campus issues, from graduation rates to general education.  Service on a Middle States workgroup affords an opportunity to network and share experiences with other campus leaders, and to develop new perspectives on your college’s culture.  Libraries are often a focal point of accreditation site visits.  These visits are made smoother and more meaningful if librarians play a visible part from the beginning of the process.   This presentation will be valuable to anyone with questions about the Middle States process or who wonders how –or why — they should get involved.

Q. Getting It System Toolkit: Empowering Users & Libraries, and Optimizing Gift and De-Selection and More                                                      Rm. 104

Mark Sullivan, Tim Bowersox, Cyril Oberlander, & Kate Pitcher (Geneseo)

The Getting It System Toolkit, or GIST, is a set of tools for the web and desktop that integrates and enhances interlibrary loan and acquisitions services.  GIST for the Web works with ILLiad and APIs from Amazon, Google, WorldCat and Hathi Trust to provide an improved user interface for the patron while also transferring essential purchase on demand and collection development data to the ILLiad client for both the Acquisitions and ILL staff.  GIST Gift and De-selection Manager is an open-source standalone application in development that uses the above mentioned APIs along with user configurable conspectus data to manage gift and de-selection projects.  The GDM is intended to streamline and automate two manual processes that are currently avoided by all but the most diehard librarians.  GIST Acquisitions Manager is intended to replace the current acquisitions systems that have been integrated into the ILS.  The benefits of an external system include greater flexibilty, inclusion of purchase on demand (just in time acquisitions) and better integration between ILL and Acquisitions.

R. We Build the Road as We Travel Rm. 101

Barbara Kobritz (TC3)

When our library, tutoring services, disability services and technology services came together into a learning commons, I was presented with the greatest gift of my career: the opportunity to collaborate with our head writing tutor. As a result I began to look at assignments more holistically and align my instruction more deeply and consciously with the teacher’s intent. In the beginning all we knew was that there were a few things we both did with students (topic development, citations).  Barely two years later our programs are completely integrated into a Writing & Research Center. As a result I am a better teacher and a better librarian, running a more effective program. What’s next? We’re not sure! We haven’t built that part yet. But we have a couple of miles behind us now and we’re happy to share our successes and failures.

S. The Libguide Fan Club: How Using Libguides Has Changed the Way We Work Rm. 103

Michelle Tomaszewski (Genesee) Jennifer Farquhar (Suffolk), & Jennifer Little (Brockport)

LibGuides are not just a great way to provide research tools to our students, they also help us to eliminate the busy work in our jobs.  The presenters will give a brief overview of how LibGuides are being used at their campuses, and then focus on design practicalities, library workflow enhancements, and faculty collaboration. Jennifer Farquhar will explain how to create a basic guide in 10 minutes or less, Michelle Tomaszewski will demonstrate using LibGuides in conjunction with iGoogle to streamline reference desk procedures, and Jennifer Little will discuss faculty collaboration and design for libguides.

T. AquaBrowser Library: A Case Study     Drake 53 • Session will end at 9:45

Pat Maxwell (Brockport)

AquaBrowser Library with My Discoveries combines a search and discovery OPAC interface with features for personalization and social networking.  Using Drake Library’s fall 2009 implementation as a case study, this session identifies the challenges of implementation of a discovery tool, patron feedback and improvements, usage statistics, lessons learned, and next steps.

Session U will consist of 2 40-minute sessions with a 10-minute break in between focusing on assessment                                                      Rm. 106

U1. Pre and Post Testing in Information Literacy Courses: The Evolution of its Practical Use Daryl Bullis & Greg Bobish (Albany)

We will present examples of our UAlbany Libraries’ Pre/Post test as it has been developed over the past 10 years and discuss how it was designed, changes that were made along the way, and how we expect it to change in the future. We will focus on the most frequently updated questions. We will also include the generalized results of its administration and examples of how we utilize these results to improve our information literacy course instruction semester by semester. This session will be of practical use to any librarian who teaches or is planning to teach for-credit information literacy courses and would like an overview of a successful pedagogical mechanism to gauge learning objectives.

U2. Using Assessment to Shape Information Literacy Goals Bonnie Swoger (Geneseo)

Assessment of student learning is only useful if it informs instructional and program goals.  At SUNY Geneseo’s Milne Library, librarians defined clear goals and objectives for a required information literacy session conducted in each first year writing seminar.  After the original goals and objectives were defined, students in the first year writing seminar completed a pre and post assessment consisting of multiple choice questions, attitudinal questions, and research questions designed to get students to search for and find various information resources.  Based on these results, librarians were able to assess their teaching techniques and the relevance of the defined learning outcomes.

SESSION V: Friday, June 18 • 10:15 –11am

V. Marketing Library Services to Students & Faculty at a Distance Rm. 103

Dana Longley (Empire State College)

Marketing library services and resources to students located at a distance is an uphill task. The Empire State College Online Library represents an especially challenging marketing environment, since we do not have a traditional campus or library building where students congregate.  But we believe recent marketing initiatives have contributed to an explosion in reference question volume and online database usage. This session will describe some of the low tech, low cost strategies we have used to market our services to our 18,000+ adult distance learners and 500+ distantly located faculty. I will also ask participants to contribute by sharing their initiatives and ideas and brainstorming new ones for off-campus and online marketing and promotion.

W. Celebrate Good Times: Use Your Archival Collection to Support Your Institution’s Anniversary Events                                                      Rm. 101

Kevin McCoy (Suffolk)

Suffolk Community County Community College is celebrating its 50th Anniversary and has scheduled activities throughout the year to commemorate this event.  All these projects emphasized the impact the College had on the county and looked at the social history of the College.  These projects also gave librarians a chance to collaborate with faculty and showcase the archival collection.  As a result, there is more interest in the collection, increased support for the collection from the college administration and members of the college community have donated materials to the collection.  In addition, the blog has become an important communication tool for the Alumni Association.  These project have become an important first step in digitizing the rest of the collection and building discovery tools to provide access to the materials in the archive.  This workshop will include video clips of the documentary, slide shows and an overview of the blog.  It will also focus on some of the tools used to support these projects and discuss some ways to make your archival collection available to your community.

X.  Teaching Materials Center:  A Technicolor-Coded Journey Rm. 102

Jennifer Kronenbitter & Lorraine Melita (Cortland)

The Teaching Materials Center at SUNY Cortland is a collection of teaching materials typical of those used in K-12 classrooms. This center has 38,000 volumes, including textbooks, curriculum guides, educational media, and a children’s literature collection. In the summer of 2009, discussions began about reorganizing the picture book collection for faculty, staff and students at SUNY Cortland.  Technology has advanced the way collection assessment is performed in libraries.  Using data from World Cat and Aleph, the library conducted an evaluation of the Teaching Materials Center holdings in the Picture Book section to ascertain the accurateness of the collection.  This session will discuss how we used a blend of traditional librarianship and technology and ultimately developed a new shelving schema based on color-coding.

Y. Strut Your Stuff:  Exploring Ways to Provide More for Your Community Rm. 105

Kelli Gonzalez & Rachel McCullough (Elsevier) – VENDOR

Are you always looking for ways to increase usage of the valuable resources that the library provides for your institution?  Could you use a few ideas on how to showcase the research productivity at your school?  Do you find it difficult to objectively compare multiple journals in an emerging field?  Using Scopus, the world’s largest abstract & indexing database, we will explore how you can use an Application Programming Interface (API) and RSS feeds to promote research productivity and increase usage of library resources.  Learn about two new perspectives on journal evaluation:  SNIP and SJR.  Finally, see firsthand how quickly and easily your users can search and link to full-text articles.

Z. Information Literacy: Web Resources Rm. 106

Susan Hansen (Bryant and Stratton College)

Do you have APA guidelines? How do I cite a blog?  Can I start a sentence with “So, I told her to…”?  Questions from high school and undergraduate level students come to the front of the library all of the time.  Learn about how to start their fires on the first research assignment.  Attendees will learn about the tenants of  using social networking, Internet resources and databases to support student work on research assignments and citation basics.  They will have a handle on the computer terms and access issues in the midst of student assignments. Role playing is a particular part of this workshop, and will involve participants to wrap up the conference workshop.

AA. Making It Personal: Teaching Integrity in Online Tutorials Rm. 104

Jim Nichols (Oswego)

Six years ago I was invited to collaborate in a program to encourage intellectual integrity in our online courses.  The result was the “Good Learning Versus Plagiarism” online tutorial and a quiz.  The materials have been put to a variety of uses, influenced the treatment of citation practice in the “Lake Effect Research Challenge,” is now undergoing a redesign to better serve all SUNY Oswego students.  I will present the development of the tutorial including the design of the content and instruction, and the implementation on the web and in our course management system.  And of course I will point out how our teaching of integrity fits into our framework for learning information literacy.

URLs: and

SESSION VI: Friday, June 18 • 11:15am – 12:00pm

BB. Planning and Implementing Community Reading Initiatives: A Comparison of Brockport and Fredonia’s Big Read Programs

Mary Jo Orzech, Randy Gadikian, Scott Richmond & Dawn Eckenrode (Fredonia) Rm. 104

Brockport and Fredonia SUNY libraries both received NEA grants to fund community reading programs during Spring 2010. This panel discussion presents comparisons of the two programs’ events, activities and participation. Planning and implementation experiences will be highlighted along with suggestions for others developing “if everyone read the same book” initiatives.

CC. How We Stopped Worrying and Learned to Love E-Journal Workflows at Long Island University                                                                        Rm. 102

Edward Keane (Long Island University)

Changing journal formats by subscribing to multiple e-journal package subscriptions necessitated a predictable degree of re-training and redirected work flow in the Long Island University Periodicals Department.  Staff were initially jarred by the changes, but ultimately the effort to reinforce an understanding of the “big picture” in contemporary academic library user services fostered an atmosphere of collective pride in the library.  The periodicals librarian describes his efforts to institute bi-monthly training sessions in the library’s instruction labs and use the respective strengths and weakness of each staff member as the basis of ongoing peer-to-training. Cross-training staff can keep the department safe from draconian budget cuts in a bumpy economy.

DD. Systematic Reviews: An Odyssey of Evidence Based Librarianship Rm. 103

Elaine Bergman & Irina Holden (University at Albany)

Evidence based librarianship is a burgeoning area of practice for academic librarians.  As evidence based practice in other fields utilizes the current research on a topic to inform decisions and actions in the field; librarians can also use this technique to enhance library programs and services.  Systematic reviews are one way to synthesize diverse pieces of evidence, identify patterns, and assess the quality of research on an issue of importance to the practice of librarianship. The speakers will discuss their recent systematic review of user satisfaction studies pertaining to electronic reference services and show how the systematic review can contribute to the practice of evidence based librarianship and to the improvement of scholarship in a field of library and information science.

EE. Chat Reference: What’s Hot, What’s Not Rm. 106

Carleen Huxley (Jefferson)

Whether it be an around the clock cooperative service or via text message from a phone, librarians are very busy these days providing reference services using real time chat software. But providing reference services through such a medium can be tricky. What works well in an in-person consultation doesn’t necessarily work in a chat transaction.  Join me for a survey of some of the leading practices, philosophies and web tools known to aid and help enhance your libraries’ chat reference service.

FF. Establishing & Promoting as an Educational Tool on Your Campus Rm. 105

Christine Butler  & Nancy Williamson (Nassau)

How can we prevent plagiarism instead of just catching it? How can librarians influence the way that students view plagiarism? Learn how the library at Nassau Community College has introduced and advocated for the use of as an educational tool across campus. Turnitin is a web-based program that notifies educators and students when improper citations or unoriginal content is found in a student’s paper. Nassau Community College uses Turnitin to promote critical thinking and writing skills across the disciplines. Find out how to collaborate with faculty to use Turnitin with course-related assignments to encourage outlines and revisions. Please learn from our successes (and set-backs) as we have labored to market Turnitin simply and effectively throughout our institution.


The 2010 Brockport Big Read [Electronic]

Marketing Communications (Brockport)

The Brockport Big Read, sponsored by the National Endowment for the Arts and presented by Drake Library at the College of Brockport, is a community-wide reading event taking place over several weeks during the Spring 2010 semester. Events taking place in the Brockport community are based around the book Sun, Stone, and Shadows: 20 Great Mexican Short Stories, edited by Jorge Hernández. Events include book discussions, a guest lecture from the editor, film viewings, music, and more.   Our virtual poster will include a montage of photos, videos, and images from Brockport Big Read events. In addition, we will narrate our planning efforts, challenges we’ve faced, and memorable moments.

Brockport’s Collaboratory: A Comfortable, Innovative and High-Tech Meeting Space [Electronic]

Brandon St. John (Brockport)

Overview: In an effort to create a more comfortable, innovative and high-tech meeting space for small groups within the College’s lab environment, the Educational Technology Center created a state-of-the-art Collaboratory. The Collaboratory boasts a 46″ wall-mounted flat screen monitor with a networked computer hookup, a specially designed counter-top height table with built-in power ports and comfortable seating. The Collaboratory is a space where faculty, staff and students collaborate on class projects, group and committee work, hold teleconferences and attend webinars and online training workshops remotely. Current usage will be discussed and future directions will be explored.

C4D : Drama, Adventures and Explorations in Collection Development [Print]

Marianne Hebert (Potsdam)

Collection Development librarians in the Comprehensive Colleges sector have been working on several initiatives to work collaboratively to build a broader, deeper and more unique SUNY collection.  Come see our accomplishments and challenges so far, and where collaboration and resource sharing may be taking SUNY collections into the future.

Double Vision: Dual Monitors at the Reference Desk [Print]

Michelle Tomaszewski & Anita Whitehead (Genesee)

Librarians at the Alfred C. O’Connell library at Genesee Community College recently implemented a dual monitor system at the reference desk to enhance customer service.  Technical Services and Reference staff worked together to design a set-up that would allow reference librarians to use both a staff-facing monitor and a student-facing monitor at the same time.  This provides patrons with a better view of the steps taken during the research process and decreases the amount of stretching and neck-craning needed to give both the librarian and the patron a full view of the computer monitor during a reference interaction.  Campus computer staff installed special software to allow librarians to toggle back and forth between monitor cloning for patron interactions, and a dual monitor set-up.

Ebook Readers: Exploration and Experiences [Print]

Jennifer Little & Pat Maxwell (Brockport)

Curious about the Kindle, KindleDX, or Nook?  These eReaders will be on display for hands-on testing.  Drake Library has been circulating Kindles since fall 2009.  Circulation policy and user agreements will be available for review; staff will answer questions about their experience circulating the Kindles.

Going Stickerless [Print]

Katherine Brent (Cobleskill)

Users of ILLiad for interlibrary loan will probably be familiar with the 3”x4” labels that are suggested as part of the workflow by the default print templates.  Going stickerless and using reusable book bands can cut down on supplies costs.  Modified print templates can be greener by using less paper and by cutting out difficult-to-recycle stickers or replacing them with recyclable paper.

The IDS Project: Constructing an Innovative Resource Sharing Model for the 21st Century [Print]

Cyril Oberlander, Mark Sullivan, Corey Ha, Tim Bowersox, Ed Rivenburgh (Geneseo)

Fifty-one academic and research libraries in NY State, representing SUNY, CUNY, private colleges, NYPL and the NYS Library, are members of a unique resource-sharing cooperative. Major IDS features include building a unified community of trust & support, fast turnaround contractual performance standards,trained volunteer mentor teams (applications & systems), extensive sharing of articles using an unmediated article direct request software (ALIAS), and a system for using ILLiad to integrate ILL and acquisitions operations (GIST).  IDS membership has no startup or annual membership fees; instead it is built on the shared time & talent of its members.

Improving ILLiad Patron Experiences Through Cross-Departmental Collaboration [Electronic]

Logan Rath & Kim Myers (Brockport)

This past year at the College at Brockport, the retirement of a librarian in Interlibrary Loan led to an interesting collaboration between public, technical and digital services.  A reconsideration of the patron web interface, using statuses to force non-LDAP authenticated patrons to update their information, purchase-on-demand and reference referrals are all part of our efforts to improve the patron’s experience. Come learn what the collaboration of three library perspectives has brought forward at a mid-sized college.

Librarians Going the Distance for Distance Learning Faculty [Electronic]

Marsha Spiegelman,  Rosanne Humes  and Christine Butler (Nassau)

To connect distance learners with online resources, it is vital to reach distance education faculty.  Through a multi-year Title III Grant with the Office of Distance Education, three Nassau Community College librarians have designed a series of hands-on workshops that focus on using the Library’s digital resources in Blackboard. Workshops also examined copyright laws under the TEACH Act and general concepts of web evaluation and information literacy. This poster session will provide organization, examples of materials used, as well as pre and post assessment data for participants.

Moving from the Web to Angel: Embed, Customize, and Automate Your Tutorial [Print]

Shannon Pritting (Oswego)

Penfield Library developed an html tutorial to be placed on the web for use in various instruction courses, and to assess the Information Literacy component of the SUNY General Education Information Management requirements.  In order to allow faculty to meaningfully embed the tutorial in courses, link assessments to their gradebooks, and make the user experience seamless in Angel, we decided to convert our html tutorial into Angel content.  Also, we created an Angel community group to house the tutorial that we use for testing students seeking waivers from the Information Management Course.  In using this community group, we are now able to automate a great deal of the coordination and assessment of these waivers.  This poster will cover the process of recreating the architecture and content of the tutorial from html to Angel content.  The advantages and limitations of complex Angel content as well as our experiences using the Angel tutorial will also be covered.

Moving to Online Reference Statistics: Brockport’s LibStats Experience [Electronic]

Charles Cowling & Mary Jo Orzech (Brockport)

Brockport’s reference librarians changed from keeping paper and pencil statistics to an online system using LibStats in the past year. This poster outlines the types of reference statistics now kept, reports available and some of the ways this information can be shared and used.  Together with a new internal Reference blog, the LibStats system acts as an early alert system, and together they have served to improve communication and services.

Privacy is Dead. Long Live Privacy. [Print]

Sarah Morehouse (Empire)

Privacy (at least its current conceptual incarnation) has reached the limits of its usefulness in this era of cloud computing, social networking, and subpoenas. But without a defensible notion of what information may be shared and under what circumstances, the security and rights of individuals will be endangered, and with them, society. I suggest deconstructing privacy (a relatively new idea anyway) and building something new off of the older ideas of secrecy, security, and discretion.

So Many Formats, So Many Patrons: Matching Formats and Patrons Needs (Electronic)

Sara RoFosky Marcus (Queensborogh Community College) Maria Zarycky (Long Island University)

This poster session we will show how not all technologies meet all needs of all users, and how the librarian performing the outreach needs to consider a set of issues  before determining the best method to disseminate the information to others.

Taking Advantage of Web 2.0 to Promote Library Services [Electronic]

Daniel Towne & Michael Daly (Fulton-Montgomery)

Like many academic libraries, the Evans Library at Fulton-Montgomery Community College reaches its users in a variety of ways. A seemingly ever increasing number of transactions are taking place outside of our space and in a variety of non-traditional methods. From Facebook, Twitter, Ask-Us 24/7, to online tutorials, we are interacting with our users in new and exciting ways.  Working with faculty members from our campus, the Librarians at F-M developed a new marketing strategy to emphasize the multitude of resources and services available from virtually anywhere. Follow us on a virtual tour of the services available from the Evans Library, as we attempt to meet our users where they are – everywhere.

Texting: Not Just for Reference [Print]

Michele Ann Lamorte (New York University)

Working in a library department that is stationed outside of the building can pose difficult tasks for library employees, especially when work is conducted in both locations. The Technical Services Department at NYU’s Bobst Library has been moved a few blocks from the library. While that is not far geographically, in terms of communication it can feel like a long distance. Working on a project that requires student workers to report to one location at the beginning and end of their shift, but work at a different location during their shift makes it necessary to be innovative about communication. Through texting, questions are asked and and answers are given – akin to a reference interview, but this takes place between library employees and student workers. Also, not being on the phone to ask questions saves students who are studying the annoyance of disturbing conversations in the study areas.

Turning Over a New Leaf: The Basics of Using on a College Campus [Electronic]

Christine Butler (Nassau)

This poster session will focus on the basics of using the Turnitin program on a college campus. Turnitin is a web-based program that notifies educators and students when improper citations or unoriginal content is found in a student’s paper. This poster session will focus on how to use Turnitin- as an administrator, instructor and a student. Attendees will be able to view and read the originality reports generated by the program. The process of submitting papers will be demonstrated.  Available handout promote the use of Turnitin as an educational tool on campus.  Scholarly research will also be discussed.


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